Before purchasing tickets to a performance at The Columbian Theatre, we encourage you to familiarize yourself with the following theatre policies and services.

Accessibility Services:

Wheelchair access and Assisted Listening Devices (quantities limited) for the hearing impaired are available upon request. Please call the box office at 785 456-2029 at least 24 hours in advance to request these services.

Admission:
The Theater is typically open for seating thirty (30) minutes prior to show time. Latecomers will be seated at the discretion of the house only at appropriate intervals.

Electronic Devices:
Recording devices, cameras, cellular phones & voice pagers are restricted from theater seating areas. Please turn all cellular phones and pagers to their silent option or leave them with the house manager with your seat number if you are expecting a call or need to be reached.

Children:
All children are required to have tickets and separate seats with the exception of children 2 years old and younger that will be sitting on an adult's lap. As a courtesy to audience members and performers, please use discretion regarding your child's ability to sit quietly and enjoy a performance.

Concessions:
Concessions are located for sale in the lobby. No food or drink is allowed in the theater.

Disruptive Patrons:
The Columbian Theatre reserves the right to ask patrons who are intoxicated, unruly or otherwise disruptive to leave the premises with no refund on their ticket purchase.

Group Sales:
Discount group reservations for 20 or more people are available for many Columbian Theatre performances.

Group packages may include ticket and seating privileges, dining packages, a personal welcome or a complimentary tour of the building. To start planning, contact the box office by email at ctheatre@wamego.net or call (785) 456-2029.

Gift Certificates:
Gift certificates may be purchased in a variety of denominations and are redeemable for most events held at The Columbian Theatre. Call our Box office at (785) 456-2029 for more information.

Intermissions:
A 15-minute intermission is normally scheduled between acts, unless otherwise noted in the program.

Refunds:
Except in the case of a canceled performance, there will be NO REFUNDS.
Exchanges are free of charge and may be made for the same production with at least 24-hours advance notice to the box office.  No exchanges can be made from one production to another.
If a ticket is returned to the box office at least 15 minutes before curtain, the cost of that ticket may be listed as a tax-deductible donation in your name.

Smoking:
In accordance with the Kansas Clean Air Act, The Columbian Theatre is a non-smoking facility. Smoking, however, is permitted outside the building in various public areas.